Mobile App Privacy Policy - Renew old photo APP

1. Scope of This Privacy Policy

This Privacy Policy applies to personal data and technical information processed in connection with your use of the App on iOS and Android devices, including app usage, photo processing, subscriptions, diagnostics, and support interactions.

2. Data Controller and Contact

The App is operated in connection with Renew mobile services. If you have any questions or concerns about this Privacy Policy or your data, you may contact: Olena Dorohan Email: renew.old.photo@gmail.com

3. Information We May Process

To provide and improve the App, we may process certain categories of information, including: - information you provide through the App, such as uploaded photos or support requests; - technical and device-related information required for diagnostics, analytics, and app performance; - subscription and purchase status information received from app marketplace and subscription infrastructure providers; - app interaction data used to understand feature usage and improve the product. Most personal content remains on your device unless you specifically submit it for processing through the App or provide it for support purposes.

4. Photo Processing

The App allows you to upload and process photos to use features such as restoration, enhancement, colorization, scratch removal, lighting correction, and animation.

Photos submitted for processing may be transmitted securely to our servers or infrastructure providers only to generate the requested result and return it to your device.

After processing is completed, uploaded photos and temporary processing data are deleted from our servers in accordance with our operational retention practices. Processed results are downloaded back to your device.

Where available in the App, you may also delete your visible history from within the App interface.

5. Face Data

Certain App features, such as image combination or alignment-related tools, may use face detection technology to identify facial key points for technical image processing purposes.

This functionality is used only to generate the requested output. We do not use facial data to identify individuals, we do not perform face recognition, and we do not build face profiles.

Any temporary facial key-point data used during processing is retained only for the requested feature and deleted after processing is complete.

6. Log Data and Diagnostics

In the event of an error, crash, or technical issue, certain diagnostic data may be collected automatically by our service providers or us.

This diagnostic information may include: - device IP address; - device model; - operating system version; - app configuration data; - date and time of use; - crash logs and related technical statistics.

We use this information to identify errors, maintain app stability, and improve performance.

7. Usage Analytics

We may use analytics tools to better understand how users interact with the App, which features are used most often, how users navigate through the product, and how we can improve the overall experience.

Analytics data may include anonymous or pseudonymous identifiers, device type, app events, session duration, and general usage trends.

We use this information for internal analytics, product improvement, feature evaluation, and service optimization.

8. Push Notifications

The App may use push notification services to send important service messages, updates, feature information, or other relevant product communications.

Push messaging providers may assign an anonymous device identifier in order to deliver notifications.

You can disable push notifications at any time in your device settings.

9. In-App Purchases and Subscriptions

Some App features may be available through paid subscriptions or in-app purchases.

Subscription management infrastructure may process limited transaction-related data, excluding your full payment card details, in order to validate purchases, confirm subscription status, and unlock premium features.

Payment card details and primary payment processing are handled by Apple App Store or Google Play under their respective billing and privacy frameworks.

10. Service Providers

We may use trusted third-party service providers to support the App and related operations, including infrastructure, analytics, notifications, crash diagnostics, subscription management, communications, and maintenance.

These providers may process limited information only to perform services on our behalf and are not authorized to use that information for unrelated purposes.

11. Examples of Technologies and Providers

Depending on the App version and infrastructure used, we may rely on service providers or tools such as: - Firebase, for infrastructure, authentication, database support, and analytics; - OneSignal, for push notifications; - RevenueCat, for subscription and in-app purchase status management; - Amplitude, for app analytics and feature usage insights.

The specific providers used may change over time as the App evolves.

12. AI Image Processing

The App may use AI-based or open-source image processing technologies to provide restoration, enhancement, colorization, animation, or related features.

These technologies operate on user-submitted input for the purpose of generating requested image results.

13. Device Identifiers and Similar Technologies

The App and its integrated third-party libraries may use device identifiers or similar technical identifiers in order to support analytics, service performance, notifications, subscription status, fraud prevention, and app reliability.

You may be able to limit certain tracking or device-level permissions through your mobile operating system settings, although doing so may reduce access to some App features.

14. Data Retention

We retain data only for as long as reasonably necessary to operate the App, fulfill the requested service, maintain security, comply with legal obligations, resolve disputes, and enforce our agreements.

Temporary photo processing data is deleted after processing according to our operational practices. Diagnostic, analytics, and subscription-related records may be retained for longer periods where necessary for product support, fraud prevention, accounting, legal compliance, or subscription verification.

15. Children's Privacy

The App is not intended for children under the age at which parental consent is required under applicable law.

We do not knowingly collect personal information from children in violation of applicable legal requirements. If you believe that a child has submitted personal data through the App inappropriately, please contact us.

16. Data Security

We use reasonable technical and organizational measures designed to protect information processed through the App against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

17. Your Rights

Depending on your location and applicable law, you may have rights related to your personal data, including the right to request access, correction, deletion, restriction, objection, or data portability.

You may also have the right to withdraw consent where processing is based on consent.

To exercise applicable rights, please contact us using the contact details provided in this Privacy Policy.

18. International Processing

The App and its service providers may process data in different countries depending on where infrastructure or providers are located.

Where required, we take reasonable steps to ensure that personal data is handled with appropriate safeguards.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we do, the updated version may be made available within the App, on the related support page, or in the relevant app listing, and the Effective Date will be updated accordingly.

Your continued use of the App after the updated Privacy Policy becomes effective constitutes your acknowledgment of the revised version.

20. Contact

If you have any questions or concerns regarding this Privacy Policy, please contact: Olena Dorohan Email: renew.old.photo@gmail.com